PRIVACY POLICY

Effective Date: July 3, 2026

1. OVERVIEW

Welcome to Club Jeniverse (operated by Jeniverse Corp). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and protect your information when you visit or shop on our store.

2. INFORMATION WE COLLECT

When you visit or make a purchase from our site, we collect certain details necessary to process your transaction and improve your shopping experience:

  • Order Details: Shipping address, billing address, phone number, email address, and order items.
  • Payment Information: We do not store or see credit/debit card numbers directly. Payments are processed securely via Stripe.
  • Device & Browsing Info: IP address, browser type, and interaction metrics to help troubleshoot and optimize site speed.

3. HOW WE USE YOUR INFORMATION

We use the collected information to fulfill the primary purposes of our store:

  • To process, package, and ship your apparel and custom drop orders.
  • To send order confirmation emails, updates, and shipping tracking information.
  • To check for potential risk or fraud (specifically via Stripe payment verification tools).
  • To send exclusive drops and updates if you choose to join Club Jeniverse.

4. INFORMATION SHARING & THIRD PARTIES

We share your personal information only with necessary third parties that enable us to operate the store:

  • Hosting: Our site is powered and hosted securely by Netlify.
  • Payments: We use Stripe to process all debit/credit transactions safely.
  • Logistics: Your shipping details are shared with shipping carrier services to fulfill and deliver orders.

5. COOKIES & TRACKING

Our site uses essential browser local storage (such as jeniverse_cart) to remember what items you have added to your shopping bag. We do not run intrusive tracking or third-party ads.

6. DATA RETENTION & SECURITY

We retain order information for our archives to manage returns, taxes, and accounting records, unless and until you request that we delete this information. We implement standard encryption and secure protocols to protect your personal details.

7. YOUR RIGHTS

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or request deletion of personal information we store about you. To exercise these rights, please contact us at our email address below.

8. CONTACT US

If you have any questions, comments, or complaints about our privacy practices, please contact us directly at teamjeniverse@gmail.com.

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